PRIVACY POLICY

Effective Date: November 19, 2024

At T-REX Physical Therapy and Wellness, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it. By using our website and services, you consent to the collection and use of information as described in this policy.

1. Information We Collect

We collect various types of information to help us provide personalized and effective services to you:

Personal Information: This includes your name, email address, phone number, mailing address, and other contact details necessary for communication and scheduling.

Fitness and Lifestyle Information: We collect information regarding your fitness goals, current routine, access to equipment, motivation level, and time commitment to assist in creating a tailored physical therapy and wellness plan.

Please Note: This website does not collect any health-related information (such as medical history, treatment plans, or physical health conditions). Any patient health information is handled separately by the provider and is not collected or stored through our website.

2. How We Use Your Information

The information we collect is used for the following purposes:

To provide our services: This includes creating personalized physical therapy or fitness plans, communicating with you about treatments or progress, and scheduling appointments.

To improve our services: We use the information to enhance your experience and refine our offerings based on your goals, preferences, and feedback.

To communicate with you: We may contact you with updates, reminders, or to provide information about new services.

3. Payment Information

Please note that payment for services is not collected through this website. Payments are processed securely through a third-party service provider at the time of service. We do not store or handle any payment details on our website. All payment information is handled directly by the provider using secure methods.

4. How We Protect Your Information

We take appropriate measures to ensure the security of your personal information. These measures include:

Encryption: Sensitive information is transmitted securely using encryption.

Access Control: We restrict access to your personal information to authorized employees or third parties who need it to provide our services.

Regular Security Updates: We maintain industry-standard security measures and protocols to protect your information from unauthorized access, loss, or misuse.

5. Collection of Information by Third Parties

Please note that the website and third-party services (such as analytics or email marketing tools) only collect the types of information outlined in this Privacy Policy. These third parties may collect personal information (e.g., contact details for communication) for the purpose of providing the services requested on the website. However, patient health information , including medical history, treatment plans, and other sensitive health data, is not collected on this website. This information is handled exclusively by the provider and is not shared with third parties unless required for treatment or by law.

6. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

With your consent: If you authorize us to share your information with third parties (e.g., another health provider or gym) to assist with your treatment plan, we will do so.

For operational purposes: We may use trusted third-party service providers for marketing, communication, or analytics purposes. These third parties are obligated to keep your information secure and confidential.

For legal compliance: We may disclose your information if required by law, such as in response to a subpoena or legal process, or to protect our rights.

7. Your Rights Regarding Your Information

You have the following rights regarding the information we collect:

Access: You may request to view the information we have collected about you.

Correction: You may request corrections to your personal information if it is inaccurate or incomplete.

Deletion: You may request that we delete your personal information, subject to certain legal requirements.

Opt-out: You can opt out of marketing communications at any time by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We may use cookies and similar technologies to collect information on how you interact with our website. This allows us to improve user experience and analyze trends. You can choose to disable cookies through your browser settings, but this may affect certain functionality on the site.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect or maintain information from children. If we become aware that we have inadvertently collected information from a child under the age of 13, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Effective Date” at the top of this page. We encourage you to periodically review this policy to stay informed about how we are protecting your personal information.

12. Contact Us

If you have any questions about this Privacy Policy or our practices, or if you would like to exercise your rights regarding your information, please contact us:

T-REX Physical Therapy and Wellness

Gilbert, Arizona

Email: [email protected]